Group IT operations Analyst
Idris Fazal
Leeds, United Kingdom
Duration
Permanent
Negotiable
Ref
idris-fazal-83728
Starts
ASAP
Opened On
16/09/2025
Required Skills
Service Management Understanding
Networking Understanding
IT Infrastructure Understanding
IT Project Delivery
IT Integration Management
Microsoft Products
IT Operations Background
IT Management Solutions
Operational Handover
Multi-site IT Environment
Job Description

Location: Leeds / Hybrid

Salary: TBC

Permanent

About the Role

A rapidly growing, private equity-backed insurance broking group is looking for a **Group IT Operations Analyst** to join its IT team. This position plays a crucial role in supporting the integration of newly acquired businesses into the existing IT environment, ensuring smooth transitions from acquisition to day-to-day operations.

The successful candidate will work closely with internal IT teams, third-party vendors, and business stakeholders to deliver IT projects aligned with the company’s strategic goals. A solid background in IT operations and experience with Microsoft products is essential.

Key Responsibilities

* Manage the full lifecycle of IT integration for acquired businesses, from initial assessment to operational handover.

* Act as the main point of contact between internal teams, external vendors, and business units.

* Coordinate project tasks, track milestones, and maintain project documentation.

* Ensure successful transfer of IT systems into business-as-usual support, including training and documentation for service desk teams.

* Identify and implement process improvements in collaboration with IT colleagues.

* Provide regular progress updates and risk assessments to stakeholders.

Skills & Experience

* Experience in IT operations or delivering IT projects, ideally in a multi-site or group environment.

* Good understanding of IT infrastructure, networking, and service management.

* Strong communication and collaboration skills across all levels of the business.

* Detail-oriented with strong organisational abilities.

* Proficiency in Microsoft tools and familiarity with common IT management solutions.

Benefits

* Competitive salary based on experience

* Hybrid working (post-probation/training)

* Free parking

* Company pension

* Generous holiday allowance, plus your birthday off

* Death in service benefit

* Access to Gym Flex and more